Frequently Asked Questions
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F.A.Q.
Frequently Asked Questions
How long will it take my carpet to dry?
Most carpets will dry between 18-24 hours, depending on the weather.
Do you guarantee your work?
We will not accept payment until you are satisified with the results.
Is your machine “Van Mounted”?
Professional van mounted equipment has higher suction power giving your carpets a much deeper clean.
Do you pre-spray?
We pre-spray the entire cartpet. Pre-spraying the carpet tends to use less chemical, which is a cost savings. Pre-spraying also allows the chemical to dwell on the carpet, breaking down and dissolving soils so that they can be more effectively removed during the extraction process
I have just replaced my carpet. My old carpet was matted down and seemed to get dirty quickly. What can I do to make my new carpet last longer?
Cleaning your carpet regularly will prolong the life of any carpet. Deep particulate ignored can lead to premature wear.
Do you move the furniture?
We will gladly move your furniture pieces, but we request you remove all small breakable items from the tops of all furniture that will need to be moved.
Will the tech arrive on time?
Our techs are courteous, professional and efficient. They will contact you the day before your appointment to reconfirm the time.